Duration
104 weeksQualification
DiplomaNational code
CHC52021CRICOS code
114467FAbout the course
Course overview
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
Who is this course for?
This course is targeted at international students who are:
- seeking to pursue or further a career in community services
- seeking to enter a new industry sector
- seeking a pathway to higher level qualifications
Where it can take you
Career outcomes
- Case worker/Manager
- Program Coordinator
- Youth Worker
- Family Services Coordinator
- Family Support Worker
- Program Coordinator
- Family Service Coordinator
- Social Housing Coordinator
Getting in
Entry requirements
International students must:
- Be at least 18 years of age and have completed the equivalent of Year 12.
- Participate in a course entry interview to determine suitability for the course and student needs.
- Have an IELTS* score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
- Educated for 5 years in an English-speaking country or
- successful completion of an English Placement Test.
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.
What you'll study
Course structure
Core units 12
- CHCCCS004Assess co-existing needs
- CHCCCS007Develop and implement service programs
- CHCCCS019Recognise and respond to crisis situations
- CHCCSM013Facilitate and review case management
- CHCDEV005Analyse impacts of sociological factors on clients in community work and services
- CHCDFV001Recognise and respond appropriately to domestic and family violence
- CHCDIV001Work with diverse people
- CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCLEG003Manage legal and ethical compliance
- CHCMGT005Facilitate workplace debriefing and support processes
- CHCPRP003Reflect on and improve own professional practice
- HLTWHS003Maintain work health and safety
Elective units 8
- CHCPOL003Research and apply evidence to practice
- BSBPEF401Manage personal health and wellbeing
- CHCCOM003Develop workplace communication strategies
- CHCDIV003Manage and promote diversity
- CHCMGT003Lead the work team
- CHCPRP001Develop and maintain networks and collaborative partnerships
- BSBTWK503Manage meetings
- BSBPEF502Develop and use emotional intelligence
How you'll learn
Study & duration
Duration
104 weeks, including 80 study weeks and 24 weeks of holidays.
Study mode
20 Hours of training.
Work placement
Work placement assistance is available through our third-party agreement provider, Skill Trak.
Next steps
Pathways
Students who complete this course may wish to continue the career by upgrading their qualification in any of the areas as Counsellor, Mental Health support worker, and further enhance career in Health care Ageing and Disability sector.
Ready to start your community services career?
Speak with our admissions team about intakes, eligibility and next steps.