This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.
The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.
CHCCCS004 | Assess co-existing needs |
CHCCCS007 | Develop and implement service programs |
CHCCCS019 | Recognise and respond to crisis situations |
CHCCSM013 | Facilitate and review case management |
CHCDEV005 | Analyse impacts of sociological factors on clients in community work and services |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCLEG003 | Manage legal and ethical compliance |
CHCMGT005 | Facilitate workplace debriefing and support processes |
CHCPRP003 | Reflect on and improve own professional practice |
HLTWHS003 | Maintain work health and safety |
CHCPOL003 | Research and apply evidence to practice |
BSBPEF401 | Manage personal health and wellbeing |
CHCCOM003 | Develop workplace communication strategies |
CHCDIV003 | Manage and promote diversity |
CHCMGT003 | Lead the work team |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
BSBTWK503 | Manage meetings |
BSBPEF502 | Develop and use emotional intelligence |
And You must:
*Note that other English language tests such as PTE and TOEFL can be accepted. You are required to provide your results so that we can confirm they are equivalent to IELTS 5.5.
CRICOS Course Code: 114467F
Duration: 104 weeks, including 80 study weeks and 24 weeks of holidays.
Study Mode: 14 hours of classroom training per week and structured self-study of 6 hours per week.
Students who complete this course may wish to continue the career by upgrading their qualification in any of the areas as Counsellor, Mental Health support worker, and further enhance career in Health care Ageing and Disability sector.
Level 2 , 16-18 Wentworth Street, Parramatta, NSW 2150
Email: info@hillshire.edu.au
Web: www.hillshire.edu.au
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